Misty Smith-Klein

Senior Account Manager

Misty plays an invaluable role not only in guiding clients through strategy and project planning, but also in managing client expectations and supervising budgets and workflow. Her experience has included coordinating major advertising and marketing campaigns for clients in banking, manufacturing, culture, and communications. Prior to joining Access, she spent more than a decade with Cox Communications.

Misty's Blog Posts

Trade pubs can help you keep up with industry trends or gather dust. It’s up to you.

Advertising, like many industries, has a wide variety of trade publications that offer industry insights, predictions, new technologies, etc. One such publication that I enjoy is Adweek. Unfortunately, I’m sure it is equally as common in your daily life as it is in mine for daily tasks to take over every second of available time Read More.

Two Err is Human: 5 Do’s and Don’ts Every Account Manager Should Know

I’m like anyone. I don’t like making mistakes. Seriously, I really don’t like when things go wrong. I’m pretty sure a kitten dies every time I make a mistake. Maybe that’s a bit extreme, but you get the idea. We all have our own reactions when something goes awry or a client is upset. There Read More.

Five things my kids have taught me about advertising.

My two little boys would live outside in their tree fort if we would let them (and there have been days I’ve been tempted to say yes), but when they are inside, things are chaotic with the TV on along with tablets.  So working in advertising, I’ve found it enlightening and sometimes amusing, to see Read More.

Life’s too short, right?

It usually started to set in Sunday midday, maybe earlier; that feeling in the pit of my stomach, the decline in my mood.  By the time Monday morning rolled around, I would be in full-fledged stress-mode and felt generally unhappy, oftentimes even sad.  There may be some light moments throughout each day, but every time Read More.